Accessibility for sight and hearing issues
We want to make sure our website, app and emails are as accessible and easy to use as possible. For everyone.
The work we do online follows the Web Content Accessibility Guidelines (WCAG) 2.0 and we test (test and test again) to see how well we're doing.
The first credit card company accredited by the Royal National Institute of Blind People (RNIB)
Accessibility for the website
We use technology and design our website in ways that help us make its content accessible for all. There are also steps you can take using your device to make things easier.
Accessibility features for using the website on a computer
Accessibility for the app, emails and printed communications
Our app is compatible with most accessibility features, like inverting screen colours on your device and screen readers. You can set these up on your device.
For emails, we can send you text-only versions if you let us know that’s what you want. We have a range of alternative formats available for our communications too.